Orders placed after 5pm… will be processed the next business day, after receiving payment. Please allow 2-7 business days for processing . Standard shipping is 3-5 business days. Business days do not include weekends or holidays.
Please verify… the email address and shipping address you provide is accurate when placing your order. Be sure to include apartment/suite number if applicable.
A confirmation email including the tracking number will be sent to the email address you provide to us, once your order has shipped .
Once packages are received by USPS… we are no longer responsible for them. Their number is 1-800-275-8777.
Any customer service inquiries, please email us at firstname.lastname@example.org
Processing and Shipping during Sales and Promotions
During online promotions, sales, secret sales, BLACK FRIDAY, Virtual Vendor Events and holiday promos, we reserve the right to ship via any method of our choosing.You may also expect increased processing time during any of these special order time periods due to an extreme influx of orders. Processing times may average 2-3 weeks.
Due to the impact of COVID-19, USPS and UPS have stated that massive shipping delays may occur. Please refer to your tracking number to track your shipment during transit. We are unable to provide shipping updates once your package has left our facility and is in transit.
All Free shipping will be shipped through USPS ONLY!!
Orders are shipped daily on business days, Mon-Thurs. During the warmer months, shipping occur Monday thru Wednesday to keep your fresh goodies from sitting in a hot storage facilities all weekend and to prevent melting.
We are NOT responsible for any lost or stolen packages. If your tracking number indicates that the package was delivered but you did not receive it, please contact USPS to file a claim.
INCLEMENT WEATHER IMPACTS
During periods of inclement weather, shipping and/or processing time delays may occur. During these times travel may be restricted causing delayed scheduled pick ups and/or drop offs to our local postal office. Inclement weather in other locations may also delay our shipping receiving causing a delay in our processing time. We do appreciate you shopping with us. Unfortunately, we are unable to predict inclement weather environments and we strive to provide you with great customer services and keep you updated on matters like these. We thank you in advance for your understanding.